Nancy Maisano has mediated more than 1,300 cases. She is a frequent speaker on alternate dispute resolution and employment law. She conducts trainings for human resources personnel and management as well as members of the employment bar on handling EEOC charges, effective mediation advocacy and a variety of employment laws and policies. read more
Tips from the Trenches
Take advantage of an opportunity for your clients to engage in direct communication during a mediation. An apology and authentic, empathetic statements to a plaintiff can avert negotiation pitfalls such as reactive devaluation. Thoughtful, direct communications allow both parties to step out of their positional stances and pursue meaningful resolution and more satisfying closure. As I explain in Tips from the Trenches, this type of communication achieves several important purposes.
Nancy Maisano is a certified mediator with the following organizations –
American Arbitration Association
National Academy of Distinguished Neutrals
U.S. District Court for the Western District of Washington ADR Panel
Mediation facilitates more efficient and economical resolutions than either litigation or arbitration and is a cost-effective approach to solving the problems, costs and risks presented by litigation. Prompt mediation enables parties and their attorneys to evaluate a case at an early stage, thereby encouraging preemptive resolution before time, energy and money are expended. Furthermore, this proactive approach encourages the preservation of a healthy work environment, to the benefit of both parties. read more